Legal

Privacy Policy

Last updated: 28 August 2026

Who we are

Prism3D is a brand operated by Tantush Enterprises, a sole proprietorship based in Nanded, Maharashtra, India.

Information we collect

Cookies and local storage

We keep this deliberately specific, rather than a vague "we may use cookies":

We don't run any advertising or marketing pixels beyond Google Analytics. Browser settings let you manage or block cookies, though the sign-in cookie is required for account features to work.

How we use information

To process and fulfil orders, arrange delivery, issue invoices, provide support, validate coupon codes, prevent misuse, improve the website and products, run analytics, comply with legal/accounting requirements, and resolve disputes or complaints.

Payments

All payments on prism3d.in are processed by Razorpay. We do not accept Cash on Delivery, and we never see or store your card number, CVV, or UPI credentials — that information goes directly to Razorpay, subject to their own privacy and security practices.

Hosting and infrastructure

The website and the systems behind it (order processing, invoicing, sign-in) are hosted on servers provided by Hostinger, which also delivers our transactional emails (order confirmations, invoices, sign-in codes) on our behalf. Hostinger provides hosting and email infrastructure only — it does not process payments or run checkout on prism3d.in; that is handled entirely by Razorpay as above.

Sharing of information

We do not sell your personal information. It's shared only as reasonably necessary with the service providers that operate the business: Razorpay (payments), Hostinger (hosting and email delivery), Google Analytics (site analytics), and courier partners such as Shiprocket or NimbusPost (delivery) — or where required by law.

Marketing communications

Where you've provided the necessary details, we may occasionally send order-related or promotional emails. You can ask us to stop these at any time via our contact page.

Custom design files

Anything you send us for a custom request is treated as confidential and used only to evaluate or fulfil that request. We won't publish your design or use a completed custom product for marketing without your permission. You can ask us to delete submitted files, subject to what we need to reasonably keep for legal, accounting, or dispute purposes.

Data retention

Personal information is retained only as long as reasonably necessary for order fulfilment, customer service, accounting and legal obligations, fraud prevention, and dispute resolution. Retention periods vary depending on the information and the obligation involved.

Access, correction and deletion

You can request access to, correction of, or deletion of your personal information, or raise a privacy concern, via our contact page. We'll handle requests subject to applicable law and any lawful retention requirements.

Security

We use reasonable technical and organizational measures appropriate to our operations to protect personal information, including on our third-party website, payment, and logistics services. No online transmission or storage system can be guaranteed completely secure.

Privacy and grievance contact

The responsible designation is the Proprietor / Grievance Contact, Prism3D (Tantush Enterprises). Reach us via our contact page or at support@prism3d.in.